BJ's Tire Center

Carina Ines Diaz a year ago

Joe went above and beyond to solve an issue that was not at all his fault. Excellent communication throughout, as well as great service and attention to detail. Very lucky to have such a solid tire shop nearby. Thank you!

Ronnie Espinal 2 years ago

I am so grateful they have someone like Joe working there. It was a great experience, I called before I drove in and explained my issue, I drive a tesla and all the places in the area Sam's club, Pepboys, Mavis, Monroe, Walmart tire center all told me they don't do tire service on teslas. I started to get worried because the nearest tesla service center is 50 mins away, joe got on the phone and said he serviced many teslas, he was closing in 15 mins and he mentioned that he can get me back on the road if I get there soon. As soon as I got there he got to work right away. They have their own pucks to lift the car. It was done in 5 mins. Can't thank joe enough. Amazing guy!

Jesse Fullington 2 years ago

They won't install tires on aftermarket wheels, which was frustrating. Gave an extra star because the employee was nice. I could tell he wasn't a fan of the policy and didn't like turning a customer away.

Sara J Goelz 3 years ago

I was very pleased with the service. I went there to get one tire to replace one damaged by a pothole. The model was no longer available. Joel searched and found a similar tire with a similar tread pattern. It, of course, had to be ordered and I did have to wait for it to come in which is often the case for anything these days. Cornell installed it. Both employees were as helpful and pleasant as you could hope for.

H Edited 5 years ago

The employees were very nice the entire time. I went to get all my 4 tires replaced. While changing the tires the employees cause damage to my vehicle paint/cracking it and breaking the front fender plastic in the driver side. The employees apologize and it was greatly appreciated. However, this situation should not have happened and my car is going to rust in that area due to the season we are in. I immediately reported this and mannagement was suppose to fix this. I was told per the gentleman that call that this is not the employees first time. They usually cause damage on vehicle rims/hubcaps. To my knowlege I thought they were trained and certified but I was made aware they are not. They are hired and i.n you go to shadow for a bit and that is it. As they say, "if the price is too good beware". I'm waiting to hear back and get this situation settle! I will not be acquiring services at the Tire Center ever again but I will still go to the store. (Please go elsewhere where you will be value as a customer and accountability will be taken). In addition, you will be dealing with professional while at BJ you will not. Thank you!!z